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DPSS Urges Medi-Cal Beneficiaries to Update Case Information to Ensure Ongoing Benefits

DPSS Urges Medi-Cal Beneficiaries to Update Case Information to Ensure Ongoing Benefits 848 223 COUNTY OF LOS ANGELES

July 13, 2023
Media Contact:
James BoldenĀ Jamesbolden@dpss.lacounty.gov

DPSS REMINDS MEDI-CAL CUSTOMERS TO UPDATE CASE INFORMATION

DPSS Urges Medi-Cal Beneficiaries to Update Case Information to Ensure Ongoing Benefits

With the end of COVID-19 Public Health Emergency protections for Los Angeles County residents receiving Medi-Cal benefits, the Department of Public Social Services (DPSS) is reminding Medi-Cal beneficiaries to update their case information to ensure they continue to receive important information on maintaining their coverage.

Medi-Cal is the California name for the Federal Medicaid Program that provides free or low-cost health care coverage for residents with limited income and resources. Effective April 1st, 2023, counties were required to resume ‘normal’ business, including the continuation of processing annual Medi-Cal renewals with updated case information.
Over the next 12 months, all Medi-Cal cases will be reviewed to determine ongoing eligibility. It is extremely important for beneficiaries to update their case information, including household size, names, addresses, telephone numbers, and email address, prior to their next scheduled renewal.

Considering the low number of renewals received statewide thus far, many beneficiaries may have missed the early announcements or misunderstood the instructions on how to update their information. The renewal counts are being closely tracked by the California Department of Health Care Services (DHCS) to monitor all 58 counties progress in this effort.

Locally, DPSS and its partners are working to spread the word that beneficiaries can renew their Medi-Cal benefits by returning the documents received by DHCS in the postage-paid envelope provided, online at BenefitsCal.com, or in person by dropping documents off at the nearest DPSS office.

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