ADULTS WITH DISABILITIES
No qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of services, programs, or activities of a public entity, or be subjected to discrimination by any such entity.
–(Americans with Disabilities Act Title II Section 12132)
Committment
The County of Los Angeles is committed to serving people with disabilities without discrimination, in accordance with Title II of the Americans with Disabilities Act and Board Policy 3.060. Additionally, all County-sponsored events, including those held at non-County owned facilities, must be accessible to persons without regard to disability (Board Policy 3.070).
ADA Coordinators
If you would like assistance to access services from a County department, please visit that department’s website or the facility where the service is provided. If you need additional help, call the ADA coordinator from the department you wish to receive services from, as shown on this list.
ADA Hotline
If you believe you are encountering a discrimination issue in receiving or attempting to receive, a County service, please call the County’s ADA Hotline at 213-202-6944 or TTY 855-872-0443 weekdays during normal business hours. (Note: this hotline is not for assistance in services provided by entities that are not the County of Los Angeles.)
GRIEVANCE PROCEDURE
The County has adopted an informal complaint procedure for the resolution of complaints alleging Americans with Disabilities Act (ADA) non-compliance by the County. Complaints are to be filed in writing on the County’s Program Complaint Form and addressed to the ADA coordinator of the appropriate County department. By policy, the ADA coordinator will respond to you within 60 days after your complaint is filed.
DOWNLOAD PROGRAM COMPLAINT FORM