February 25, 2026
Contact:
LA County DCBA Communications
(213) 332-6497; communications@dcba.lacounty.gov
LA County Files Lawsuit Against Roblox
DCBA Urges Parents to Report Complaints
LOS ANGELES COUNTY – The County of Los Angeles has filed a lawsuit against social media gaming platform Roblox alleging unfair and deceptive business practices that endanger and exploit children.
The lawsuit was recently filed by County Counsel on behalf of the People of the State of California. It alleges that Roblox failed to implement adequate safeguards to protect children from predatory behavior and inappropriate content.
The lawsuit alleges that while Roblox markets itself as a safe digital space for creativity, children in Los Angeles County have been repeatedly exposed to sexually explicit content, exploitation and grooming. The lawsuit further alleges that Roblox has failed to implement effective moderation and age verification systems, despite repeated public assurances that its platform is safe for kids.
The Los Angeles County Department of Consumer and Business Affairs (DCBA) is encouraging parents and guardians who have concerns about their child’s experience on the platform to come forward.
“For 50 years, DCBA has served as LA County’s consumer protection agency, investigating complaints and holding companies accountable when consumers are harmed,” said Rafael Carbajal, Director of DCBA. “If your child encountered unsafe or inappropriate content on this platform, we want to hear from you.”
DCBA is the only standalone county-level consumer protection agency in California and has long worked to protect families from fraud, deceptive practices, and unfair business conduct. Consumer complaints can inform investigations and support broader enforcement efforts.
Parents and guardians may file a complaint with DCBA by:
- Emailing dcba@dcba.lacounty.gov
- Filing online at dcba.lacounty.gov
- Calling 800-593-8222
The claims in the lawsuit include alleged violations of California’s Unfair Competition Law (UCL) and False Advertising Law (FAL) and seeks injunctive relief, abatement, and civil penalties of up to $2,500 per day for each violation of law.
The lawsuit was filed in Los Angeles Superior Court. A copy of the complaint is available here: Complaint – People v. Roblox.
Media inquiries regarding the litigation should be directed to: Scott Kuhn, Assistant County Counsel, skuhn@counsel.lacounty.gov or 323-719-9606.
For more information on County Counsel’s Affirmative Litigation and Consumer Protection Division, please visit: counsel.lacounty.gov/alcp.
Since 1975, the County of Los Angeles Department of Consumer and Business Affairs (DCBA) has worked to level the playing field for consumers, tenants, workers, and immigrant communities across LA County. Whether combating fraud, enforcing worker protections, expanding access to justice, or strengthening financial resilience, DCBA serves as a trusted voice and advocate for those who need it most. Learn more at dcba.lacounty.gov or call (800) 593-8222.
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